Innovation Director, Home Retail Group
Our brief: How can we help Home Retail Group’s distributed teams to innovate collaboratively?
What we did: We delivered a series immersive and collaborative Jam workshops for senior leaders across the group. These were designed to bring together strong technical knowledge, expert facilitation, structured tools and design-thinking. The overall aim was to collaboratively develop and prototype new digital products and processes in response to major shared business needs.
What happened: These workshops fostered new collaborations, bringing together technology, customer service, and brand teams to work together on new innovation opportunities. Several new digital solutions have recently been implemented within Argos’s new look digital retail stores.