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Tag Archives: Roland Harwood

The Net Works

I believe that our only real asset is our network. Yet networks are still poorly understood and networking still has a bad reputation. Allow me a quick personal anecdote. When I was 16, everyone in my school had to do two weeks work experience and most of my friends got their parents to sort them [...]

Are NDA’s a sign of trust or distrust?

We’ve been asked to sign quite a few Non Disclosure Agreements (NDAs) recently with various organisations, which is somewhat ironic for a company called 100%Open, but it’s par for the course in the innovation business I guess. And it got me thinking whether being asked to sign an NDA was actually a sign of trust [...]

6 ways to make open innovation easier

A former colleague of mine recently called me up saying that one of her partners was struggling with open innovation and asked what advice I could give them. We had quite an interesting discussion which I will attempt to reproduce below. Here are the six points which in my experience can make open innovation easier: [...]

Complexity, Open Innovation and Cheese Strings

The FT had a good article about open innovation this week accompanied by the following image which I think is rather interesting: I must confess that when I first saw it, my first thought was that it reminds me somewhat of Mr Cheese Strings character from the recent TV adverts. But that probably says rather [...]

Customer Co-Creation from the Coalface

We hosted a number of really interesting roundtable discussions at the FT Innovate conference today on Customer Co-Creation. The title of the session was sparked by lessons we’ve been learning from a number of our recent projects with, amongst others, Orange, E.ON and Virgin Atlantic.   These in different ways seek to break down the [...]

The Empathy Economy

I love these RSA Animate videos and was grateful to Jamie Smith who recently pointed me towards this animated talk by Jeremy Rifkin below on The Empathic Civilization. Watch it, it’s good! This reminds me of something we’ve been talking about for a while in relation to open innovation. Namely that people and organisations who [...]

7 Tactics for Open Innovation

The last decade has seen the rise of collaboration as a by-word for innovation success. This is now often referred to as ‘open innovation’ which we define as sharing the risks and rewards of innovation with others. This may sound simple enough and yet in our experience many large organisations struggle with implementing it as [...]

You can’t run away from your reputation

“You do not own your reputation. It’s lives and breathes in those you interact with.” Rob Burt When I recently googled a former colleague, the top entry was an Australian dating website which described in graphic detail why women should steer well clear of him. Whilst amusing this points to an interesting phenomenon namely the [...]

The Future of Work – London Business School Interview

Just before we spun out from Nesta I was interviewed by the London Business School about open innovation about the work we had been doing at Nesta and were planning as part of our spin out agency 100%Open. This was as part of Prof Linda Gratton’s Future of Work programme. I’ve included the full video [...]

Two models of open innovation

Based on our recent experience of working on open innovation projects, and also building upon a great paper by Kevin Boudreau and Karim Lakhani, we have concluded that there are two distinct ways of doing open innovation – creating competitive markets or collaborative communities – that we call Discover and Jam, described in detail in [...]